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Making removals easy with us begins with a clear and working website that you can use with ease. Efforts include ensuring that you can use our website without hindrance on as many devices as possible.

Standards and Guidelines

This website aims to conform to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.0. These guidelines explain how to make web content more accessible and conformance will help make the web more user-friendly for all users.

Our website is built with Hypertext Markup Language (HTML) and Cascading Style Sheets (CSS), according to World Wide Web Consortium standards. It is designed to comply with our own accessibility standards which are consistent with recognized best practices. Our website follows the W3C Web Content Accessibility Guidelines (WCAG) and the British standard BS 8878 framework for web accessibility.

The site is functional and presentable using updated web browsers and using progressive enhancement in standards compliant HTML/CSS code means any future browsers will also display it correctly.

That said, if you experience any accessibility-related issues when using our website, please let us know via our contact form and we’ll do all we can to improve it.


Whilst we strive to adhere to all the guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website though we will always provide a mechanism enabling full functionality in an alternative form.

Reporting problems

If you do experience any barriers that affect or prevent your use and enjoyment of the site, please send us an email at the address as shown in the footer of the site.

Please be as detailed as possible, stating your operating system, the name/version of your browser, the URL where you are experiencing difficulties and a brief description of the issue.

We will address accessibility-related issues as soon as is practically possible.